The Future of Healthcare: Exploring the Possibilities
An innovative collaboration between the MBA, MD, MBDC, and Global Health programs.
Business. Medicine. Biomedical Discovery and Commercialization. Global Health. Nursing.
An interprofessional experience.
In Canada, interprofessional collaboration in healthcare has become increasingly recognized, affecting everything from healthcare leadership to patient outcomes.
DIHLC aims to foster these relationships among professionals and students from different areas of the healthcare system, so the leaders of tomorrow may continue to uphold and improve the system we have as Canadians.
Thank you for an excellent conference!
Dr. Tom Stewart
President & CEO, St. Joseph’s Healthcare Hamilton
Theme: Healthcare Leadership Over the Coming Decades
This session will provide an overview of tips for preparing healthcare leaders to achieve success in the future. It will focus on critical skills required to lead complex health organizations. Participants will learn how to well-position their previously identified leadership styles among emerging trends in healthcare.
Dr. Teal McAteer
Associate Professor, DeGroote School of Business
Theme: Who Are You As A Leader?
This session will focus on understanding and adjusting the connection between how you think and an assortment of effective and ineffective leader behaviours. You will learn how your thinking styles affect your ability to develop emotional intelligence, build and manage relationships, communicate up, across and down, deal with stress and time management, resolve conflict, embrace rather than resist change, lead change and function in groups with varying dynamics. You will have an opportunity to identify areas requiring improvement and begin thinking about practical implementation steps to achieve positive change in these areas.
Panel Theme: Adopting and Scaling Existing Solutions in Healthcare
Zayna Khayat, Panel Moderator
Future Strategist, SE Health
Vice President, Boston Scientific
Ken is the General Manager and Vice President of Boston Scientific Canada. He began his medical device career in 1991 with Abbott Laboratories and joined Boston Scientific Canada in 2004 as Director of Cardiology. In 2005, Ken was promoted to Canadian Country Director of Boston Scientific. Ken is a member of the MedTech Board of Directors and Mississauga Life Sciences Consortium. Ken is an active advocate and speaker on the topics of value-based procurement, outcomes-based healthcare, and the medical device sector’s role in improving clinical outcomes and positioning Canada’s health sector as a meaningful economic driver.
Director of Client Experience, Alayacare
Kristen is the Director of Client Experience at AlayaCare – a cloud-based software company working with home care providers across Canada, the United States and Australia. She was a founding member of the Client Success Team and helped scale the company from 20 to 230 employees in under 5 years. Kristen currently manages both the company’s support and account management departments, whose mission is to ensure customers are experiencing high value and adoption on the platform. Kristen’s passion lies in empowering her customers to leverage technology as a tool to elevate their business and improve quality of care. Prior to AlayaCare, Kristen worked in the healthcare advertising space and focused on managing global product launches and multichannel digital campaigns.
Vice President, Corpus Sanchez
Nash is the Senior Vice President and Partner with Corpus Sanchez International – a healthcare consulting firm delivering services in Canada and the United States. Nash co-leads the strategic planning and operational review practice but his passion lies in transforming how people, processes, information and technology work together to advance quality and sustainability. Nash has led over 175 redesign consulting engagements for clinical and administrative processes that have included both assessment and implementation. Nash was previously an Engagement Manager at Courtyard Group and prior to that, the Manager of Solutions Engineering at HealthLink and a Senior Consultant at the HayGroup. Nash received his Bachelor of Applied Science in Industrial Engineering from the University of Toronto and a Masters of Business Administration with a specialization in Health Services Management from McMaster University.
Improvement Lead, Canadian Foundation for Healthcare Improvement
Maëlle Marchand is an Improvement Lead with the Canadian Foundation for Healthcare Improvement (CFHI) - a federally funded, pan-Canadian healthcare organization. CFHI helps to identify proven innovations and accelerate their spread across Canada, by supporting healthcare organizations to adapt, implement and measure improvements in patient care, population health and value-for-money. In 2017, Maelle completed her master’s degree in Epidemiology from the University of Toronto and has worked as a data analyst and researcher prior to joining CFHI. Through her work with CFHI, she supports the Appropriate Use of Antipsychotics (AUA) and Optimizing Practices, Use, Care and Services – Antipsychotics (OPUS-AP) collaborative programs, in addition to other quality improvement and strategic initiatives.
Attendees will have the opportunity to select 3 breakout sessions (see Agenda for groupings)
1. Future-Thinking in Healthcare
Led by: Zayna Khayat, Future Strategist, SE Health
Session information to come.
2. Executive Coaching for High Performance
Led by: Rebecca Repa, VP Clinical Support Services and Surgery, Hamilton Health Sciences
How do you know when you are at your very best? An Executive Coach helps you to define what your best looks like and how you can continually improve to achieve the high performance you are looking for. In this one hour session, you will learn the role of an Executive Coach, the framework for coaching and learn some quick tools to demonstrate how executive coaching is a game changer.
3. Design Thinking in Healthcare
Led by: Rakhshan Kamran, MD Candidate, McMaster University
Design thinking is a human-centred process for creative problem solving. In this session, we will dive into the pillars of design thinking, its relevance in healthcare, and work through a case in small groups to apply design thinking. This is an interactive session, meaning that we will learn design thinking by actually working through it! The session is sponsored by the Michael G. DeGroote Health Leadership Academy.
4. Strategy in the Real World
Led by: Zo Ratansi, Managing Partner, sixsense strategy group
This session is designed to teach participants the core elements of strategy from a real world perspective. There are many books, theories and models that attempt to guide people in the development of good strategy. Most have limited use. This is because strategy is about thinking. It is about assessing the current situation, determining goals for the future and then being creative about how to get there. There is no theory or model for this. In this engaging and thought provoking session you will learn the fundamentals of developing “real” strategy, and have the opportunity to apply these learning’s in real time as you work through mini-exercises and cases.
NOTE: This will be a two-part session
5. The Art of the Pivot
Led by: James Connolly, Co-Founder & CEO, VoxNeuro
When James and his two co-founders incorporated VoxNeuro in August 2017 they thought they had the perfect plan, but boy were they wrong. The learning curve of an entrepreneur is steep, the margins of error are thin, and the stakes are high. Join James for an honest, practical and unglorified look at what to expect on your journey to building a health sciences business that the market
6. Deploying Evidence to Inform Decisions and Build Accountability: Re-imagining Health Systems in the Era of Increased Humanitarian Crises
Led by: Dr. Ahmad Firas Khalid, MD, PhD in Health Policy
Ruby Gill, RN
Decision-makers in crisis zones are faced with the challenge of having to make decisions under limited time and resources constraints and in light of the many factors that can influence their decisions, of which research evidence is just one. To address a key gap, both in the literature and practice, about how best to support the use of research evidence in such situations, we planned a simulation-based participatory session that aims at demonstrating the strategies that leverage the facilitators and address the barriers to evidence use in crisis zones.
This participatory session intends to present one case study scenario to four different
groups categorized according to four interconnected systems that play a role in crisis zones: the political, health, international humanitarian aid, and health research systems. The case study will focus on the Syrian refugee crisis in Lebanon.
The significance of this topic is to understand that strengthening the use of research evidence in decision-making holds the promise of achieving better use of limited humanitarian aid resources. In addition, the knowledge acquired in this session will enable different actors to reflect on how they can utilize their professional position to support the use of evidence in decision-making, both in the system within their sphere of at least potential control and in the other systems that may be within their sphere of influence. This in-turn will lead to strengthening stewardship and holding health systems accountable to people’s needs.
7. Below the Surface: Driving Value and Innovation through Supply Chain
Led by: Karen Belaire, CEO, Shared Services West
Anya Todic, Manager of Business Integration & Optimization, Shared Services West
Anisha Sinha, Manager of Strategic Sourcing, Shared Services West
Shared Services West (SSW) is a provincial leader in the advancement of value-based healthcare with the aim to capture total value - cost, quality, and outcomes (CQO) - through an integrated supply chain model. Supply chain is perfectly intersected within CQO, enabling hospitals to identify and implement solutions to some of healthcare’s greatest challenges in an innovative and collaborative way.
The focus of this presentation will be three-fold: (1) to highlight the ways in which supply chains drive value and innovation in healthcare; (2) to outline the key considerations when procuring innovation for hospitals, (3) to provide real-world examples of value created through supply chain, such as the procurement of new technologies (e.g. Artificial Intelligence).
8. I Got 99 Problems, But Should Only Fix One
Led by: Steve French, Senior Quality Consultant, St. Joseph’s Healthcare Hamilton
Bryan Herechuk, Quality & Value Improvement Manager, Hamilton Health Sciences
Quality Improvement, like medical practice, requires a methodical approach to deliver effective results. Successful quality and safety initiatives are grounded within the ability to appropriately define the core problem, but few degree or training programs teach this seemingly simple skill. This session will highlight a few practical strategies for setting quality improvement projects up for success, focusing on approaches needed to diagnose the correct problem and tools for treating it with effective interventions.
How to Select Breakout Sessions
Once you have purchased your DIHLC ticket, you will receive a confirmation email from Eventbrite. To select your session preferences, scroll to the bottom of the email and under 'Additional Information', follow the link which will navigate you to our survey.
Office of the President, McMaster University
Co-Chair - MBA
Currently pursuing an MBA at the DeGroote School of Business with a background in neurosurgical nursing, Laura is inspired by opportunities to merge a healthcare and business lens to drive change. As Co-Chair, Laura is incredibly excited to provide a platform for interdisciplinary professionals to connect and share their brilliance surrounding innovation in healthcare. Rooted in the grounds of collaborative thinking, DIHLC provides an excellent opportunity to gain perspective and to cultivate positive, meaningful change for patients. Success for this conference is all attendees feeling empowered to inspire real change in their own environments.
Co-Chair - Medicine
Hassaan is a first year medical student at the Michael G. DeGroote School of Medicine with a longstanding interest in healthcare systems. Hassaan is a strong believer in the power diverse perspectives when solving challenging problems. As a DIHLC Co-Chair, Hassaan looks forward to providing the next generation of healthcare professionals with the network and resources necessary to ensure that Canada’s healthcare system continues to evolve and move in the right direction. Hassaan completed his undergraduate studies at the University of Michigan followed by a Master of Management of Innovation from the University of Toronto.
VP Marketing - MBA
Ramanja is currently pursuing her MBA degree at the DeGroote School of Business. She previously completed her Bachelor of Science degree at the University of Toronto and had the opportunity to work at different healthcare organizations throughout the last few years. Ramanja is passionate about fostering collaboration within the healthcare system and finding innovative ways to enhance the patient experience. In her role as VP Marketing, Ramanja hopes to create a platform that promotes and encourages interprofessional collaboration within the healthcare community.
VP Marketing - MBDC
Alice is a Master’s of Biomedical Discovery and Commercialization candidate. She completed her undergraduate studies in Bachelor of Health Sciences, specializing in Biomedical Discovery and Commercialization at McMaster University. Through her internship at Celgene Canada, she developed and executed strategic and tactical plans for various hematological drugs, which enhanced the interprofessional engagement and pushed the boundary for patients. As VP Marketing, her goal is to foster an inclusive environment for healthcare professionals and students to communicate transparently and debate openly.
VP Programming - MBA
Erika is a Bachelor of Science Graduate from Queen’s University, where she has found a passion for improving Canadian health care through collaboration between business leaders and interdisciplinary care providers. As a first year MBA student, it is her hope to develop the necessary skills to make meaningful changes to the healthcare industry to help eliminate complexities and confusing processes that inhibit care access. As one of the VPs of Programming, she looks forward to working with the DIHLC team to plan an engaging and motivating conference at DeGroote.
VP Programming - Global Health
Lisa is currently pursuing a Master of Science in Global Health with a focus on the global burden of disease. She completed her undergraduate degree at Western University and earned a Bachelor of Arts in Kinesiology. Through her master’s degree, she has become passionate and enthusiastic for inter-professional collaboration to improve Canadian health care. As one of the VPs of Programming, Lisa is very excited to work with the DIHLC team to bring together students and health care professionals to inspire change in our healthcare system.
VP Sponsorship - MBA
As a highly-approachable and solutions-driven individual, Ajanthiy is currently pursuing her MBA, driven to innovate in our evolving healthcare system. Combined with her undergraduate at the University of Toronto and her experiences in numerous project initiatives, she brings forth a perspective to healthcare decision-making from strategy, business and the most crucial – patient-centered aspect. As a VP of Sponsorship, not only is she tasked with securing our budget, but she hopes to enhance the way of thinking for attendees – inter-professional collaboration holds the very key to the solutions we yet to solve, improve or unlock in healthcare. With a growing expertise for artificial intelligence and digital health discussions, Ajanthiy will also be a voice for our current technological wave our industry is experiencing.
VP Sponsorship - Medicine
Ashley is a second year medical student in the MD Class of 2020. She completed her undergraduate degree in Bachelor of Health Sciences from McMaster University. As a clinical clerk rotating through various placements, she has been able to experience firsthand about the true impact of inter-professional collaboration in providing safe and high-quality care. In her role as VP Sponsorship, she hopes to combine her passion for medical education, advocacy, and inter-professional care to bring the current and future leaders of healthcare together through DIHLC.
VP Logistics - MBA
Having done her Undergraduate degree in Health Sciences, Nithila has spent the majority of her academic and professional career within healthcare. Through her work experience, she realized her fascination in health go beyond the traditional healthcare viewpoint. She realized that in order to make a fundamental change in the existing flaws and gaps within the industry, she needed to take a step forward in a slightly different direction. This is why she is currently pursuing her MBA at the DeGroote School of Business. As VP-Logistics, Nithila hopes to use the DIHLC platform to encourage inter-professional collaboration within our healthcare system.
VP Logistics - MBA
Barbora is currently pursuing her MBA and is very keen to grow her career in healthcare. She previously completed a Life Sciences degree at Queen’s University and worked in marketing for a medical technology company. Last year she had the opportunity to manage a medical device that is used in hospitals throughout Canada, and loved the impact that her work had on patients. As one of the VPs of Logistics, Barbora hopes to make the conference seamless, so that delegates can focus on learning as much as possible from the experience. She is excited about the focus on inter-professional collaboration, as it will continue to play a integral role in shaping the future of our healthcare system.
VP Finance - MBA
Allen is an MBA student who is passionate about utilizing financial analytical tools to facilitate daily operations. He has completed his undergraduate studies with a focus in Biology at McMaster University and gained significant experience working in the research industry at Sick Kids Hospital prior. He hopes to facilitate the planning of DIHLC through his working experience in the healthcare industry and financial analysis experience. Allen is very excited in bringing healthcare professionals and students to share their visions in this ever-changing industry.
DIHLC is pleased to provide shuttle service to the Ron Joyce Centre and back to McMaster Main Campus.
Shuttle Bus Pick Up
Parking lot B & C, McMaster University Main Campus
University Avenue, McMaster Children's Hospital
Ron Joyce Centre drop off at:
- Parking lot B & C, McMaster University Main Campus
- University Avenue, McMaster Children's Hospital
Parking Lot B & C
To better assist you finding the location of the shuttle bus on McMaster University's main campus.
Quick Stop on University Ave
To better assist you finding the location of the shuttle bus on McMaster University's main campus.
2019 Educational Partners
Program for Interprofessional Practice, Education and Research
PIPER exposure credits provided to all DIHLC 2019 attendees
Canadian College of Health Leaders
Attendance at this program entitles certified Canadian
College of Health Leaders members (CHE / Fellow) to 3.5
MOC II credits towards their maintenance of certification